Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
We may accept returns of merchandise only when all of the following conditions are satisfied:
- The merchandise must be received by us within 60 days of your purchase, no returns will be accepted after this time period.
- It must also be in the original packaging.
- You must provide your Purchase Order number as received when your order was placed through the Site.
If you need to make a return, please send us an email to firstname.lastname@example.org before sending the merchandise back.
Once your return is received, if you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, you should mail your product to:
250 Executive Drive, Suite L, Brentwood
New York 11717, USA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and we'll get it sorted for you.
DAMAGED, LOST OR STOLEN MERCHANDISE
We make every effort to safely secure and ship your order, but understand that, on rare occasion, merchandise can be damaged in transit. If you feel that your order was damaged during delivery, report it immediately and a representative will contact you. We are not responsible for lost or stolen merchandise.
PRICES AND AVAILABILITY
Prices and availability of all products are subject to change without notice.